How to Track

Why my order delayed?

Normally, the processing is 24-48 hours, delivery within 2-4 working days in USA. If it spans weekends or holidays, you need to add the weekends or holidays. If you order the customized wig or highlight/ombre/mix color or heavy density and hot-selling wig or length, it be delayed by 2-3 days. Or If you are in UK or Germany, Customs inspection will delay your order for 2-3 days.

Why i can not track my order?

Please make sure you place your order at, and entered the correct email and order number. If you confirm it is correct, please check it in a few hours, because there maybe a few hours delay about system.